Questions worth asking
a security partner

A Managed Security Service Provider (MSSP) runs security for you as an outside team. The heart of it is a Security Operations Center (SOC): the people and tooling that watch your environment continuously, decide what's a real threat, and act on it. Cyber Pattern is an MSSP whose SOC runs 24/7, human-led, on a Wazuh-powered platform.

When an alert fires, our median time to acknowledge and begin triage is under 15 minutes — and for confirmed incidents, containment moves in minutes, not days. We share that as an honest capability figure from how we operate, not a one-size contractual SLA; the specific commitments are agreed per engagement.

Almost certainly. We exist precisely for growing organisations that have real security stakes but can't justify their own 24/7 team. We scope coverage to your size and risk rather than pushing an enterprise package you don't need.

Our SOC is built on a Wazuh-powered SIEM — open and tuned per client — and our managed edge is built on Cloudflare (WAF, DDoS mitigation, TLS). Detections are mapped to MITRE ATT&CK. See Trust & Security for detail.

We align our practices to SOC 2 and ISO/IEC 27001, and our Audit & Compliance service helps clients get and stay audit-ready against them. Where a specific certification or attestation matters for your procurement, ask us and we'll tell you exactly where we stand — we don't claim badges we haven't earned.

Confidentiality is the core of the job. We work on least-privilege access, collect only the telemetry needed to defend you, and never trade on or disclose what we learn about your environment. We won't even name you as a client without your explicit agreement.

It's a no-obligation 30-minute conversation and review of your exposure. We'll tell you honestly where a pattern is already forming and what we'd prioritise. No hard sell, and you keep the takeaways whether or not you work with us.

Yes — that's the normal case. We augment and coordinate with your people rather than replacing them, handling the 24/7 watch and the specialist work while your team stays in control of the environment.

Engagements are scoped to what you actually need — the services in play, the size of your environment, and the level of coverage. We'd rather quote something honest than list a headline price that hides the real cost. Tell us your situation and we'll be straight with you.